CEO Column - Reflections and the way forward_BW

Reflections and the Way Forward

As we close the year 2019, I took the opportunity to reflect on some of the trends from the last decade and also provide some pointers for the next decade.

REFLECTIONS (2010-2019)

First, in my opinion, the fiscal models pursued by most governments are flawed.
Most high-income economies have governments who have accumulated unsustainable levels of public debt as a percentage of GDP – for example Japan, America, European countries and Singapore. Unfortunately, many low- and middle-income economies are pursuing similar fiscal models and will fall into the same debt trap. Fortunately, there are a handful of countries who have achieved high income status without accumulating unsustainable government debt like the Scandinavian countries, Holland, South Korea and New Zealand.

Second, during the last decade, global economic growth was very much subdued.
Manufacturing activities have weakened significantly to levels not seen since the Global Financial Crisis. Rising trade and geopolitical tensions have increased uncertainty about the future of the global trading system and international cooperation in general, which has taken a toll on business confidence, investment decisions, and global trade. A notable shift towards increased monetary policy accommodation – through both action and communication – has cushioned the impact of these tensions on financial market sentiment and activity, while a generally resilient service sector has supported employment growth.

Third, politics on the world stage has become highly polarised.
Over the course of the decade, there has been an increasing polarisation of political leaders. On one end of the polarity are leaders who have been elected on the basis of a strong drive towards nationalism and are projecting this as the answer to the perils of globalisation – for example Donald Trump, Boris Johnson and Rodrigo Duterte. On the opposite end are those who believe that globalisation and international trade are predominantly beneficial to the world and that national interests can be accommodated within globalisation with the right policies and partnerships – Barack Obama, Justin Trudeau, Jacinda Ardern and Sanna Marin, for example. Many leaders oscillate along the continuum due to pragmatism or in some cases, simply a lack of conviction of what they really stand for.

Fourth, global trends towards IR 4.0 have grown to be even more pronounced during the last decade, bringing massive disruption to normal businesses.
Businesses who are in the forefront of these global trends are the likes of Amazon, Alibaba, Airbnb, Uber, Facebook, and Grab.

Fifth, in the last decade, communications have been truly transformed.
Electronic and social media have truly disrupted traditional approaches to communications. Conventional communication and traditional advertising in mainstream media have been seriously challenged. The internet is used relentlessly to bombard people with all sorts of information. As such, there is a growing call for governments to regulate against fake news.

Finally, in the last decade, the green agenda has been pushed onto the global pedestal.
It is no wonder that the TIME person of the year is the sixteen-year-old green activist, Greta Thunberg. There has been a big push for businesses to implement the green agenda.

 

POINTERS FOR THE NEW DECADE (2020-2029)

As we enter 2020 and the new decade, it is important to highlight that the trends of the last decade will continue. All businesses around the world were impacted by these trends one way or another.

There are winners and losers. Winners are those who know how best to spot the opportunities and quickly grab them with both hands. The losers are those who are inflexible and are caught in analytical paralysis and procrastination.

There are six pointers I wish to highlight as opportunities for the new decade:

First, governments around the world have to adopt new fiscal models to achieve economic growth without accumulating unsustainable levels of public debt.
How can they go about doing it? My advice? Just learn from those countries who are doing it right! Put together a fiscal roadmap based on the best practices from these countries. And get down to implementing the roadmap with discipline. In the Ministerial Leadership Programme organised by Harvard University in Boston, I make it a point in my lectures to convince Finance and Planning Ministers who attend the programme to move towards a sustainable fiscal model and policy.

Second, the private sector must be allowed to be the engine of economic growth.
We at PEMANDU Associates have pioneered the Lab methodology to make this happen. The Lab is basically a 6-week incubator which allows the private sector to put forward their investment projects and where the government can work together with the private sector to solve problems encountered by these projects. This will unleash the economic potential of countries, creating wealth and jobs.

Third, there is tremendous opportunity for political leaders to exercise transformational leadership to make a real difference in their countries and at the global stage of politics.
There is a sense that people all over the world are ready to accept new and radical approaches which will deliver real results to create sustainable and inclusive prosperity. For this to happen, political leaders must step up to fill this vacuum. Most governments have beautiful policies and strategies, but the problem is implementation. The crux of the problem is this: governments must focus on translating their high-level policies and strategies into practical and operational plans for implementation. In the new decade, PEMANDU Associates will seek opportunities to leverage its Global Transformation Forum (GTF) as a platform for leaders to share their transformational stories as a way to encourage learning.

Fourth, all companies must embrace digital transformation.
There are opportunities for change, for example in the retail and wholesale business, trading, banking, professional services, manufacturing and agriculture. Companies who successfully transform themselves digitally will ride the competitive wave and win. Unfortunately, businesses who are reluctant to embrace digital transformation will certainly fail in the new decade. To enhance our services, PEMANDU Associates has signed a deal with FPT Vietnam (the top IT company in Vietnam) to collaborate in providing consultancy services and solutions to help companies undertake successful business and digital transformation.

Fifth, in the new decade, there are massive opportunities for new forms of communications and advertising.
Businesses must embrace radical approaches to reach out to their target customers through a variety of channels including Facebook, Instagram, YouTube and Twitter. Traditional approaches no longer work. COMMUNICATE by PEMANDU has positioned itself as a communications agency that pursues approaches that can be radical and disruptive. For instance, ‘rough and ready’ customer advocacy videos have much greater believability and traction compared to slick corporate videos. Amplification of these communication messages through social media is key. Furthermore, it is a cost-effective means of reaching out to target customers.

Finally, on the green agenda, PEMANDU’s newly formed subsidiary, Perintis Akal, is offering an innovative solution to waste management.
Kurina is a novel invention to dispose residential and commercial waste, with three key advantages: no more landfills, zero emissions and a lower cost.

I am convinced that while the new decade will be very challenging, there are tremendous opportunities where we can make a difference in whatever we do.

Let’s get on with it.

 

Forced Labour: Issues & Mitigation Conference

Unethical labour practices are a risk to business viability. Consumers and governments across the world are demanding higher standards of labour protection, punishing companies who are suspected of bad labour practices. Recently, a Malaysian glove company faced an import ban by the US on allegations of labour law violation.

In light of this issue, PEMANDU Associates, in collaboration with its strategic partner Bluenumber, organised the Forced Labour: Issues & Mitigation conference to enhance the appreciation of labour protection issues in Malaysia. The event featured industry experts sharing their insights on labour protection implications for businesses, the global best practices and possible data-centric solutions for workers’ rights.

The conference, held on 14 November 2019  at Sunway Putra Hotel, was attended by corporate representatives from various industries as well as non-profits with a common interest in improving labour practices in the country.

To find out more on how the Bluenumber Digital ID can assist your organisation to effectively monitor labour protection, contact us at [email protected].

Learning Academy Masterclass – High Impact Delivery for Effective Decision Making

Time is money.

More often than not, the success of an organisation depends on the effectiveness and quality of decisions made by its leadership. Therefore, it is important that one has the accurate, concise information and value-added thinking on potential solutions that are required to make the big decisions!

PEMANDU Associates Learning Academy recently held a one-day workshop titled High Impact Delivery for Effective Decision Making where 30 participants from 14 companies across 5 industries had an opportunity to learn and apply best practices to craft compelling presentations. And while they were at it, participants were also privy to a talk on building a results-oriented strategic communication programme, presented by Alex Iskandar Liew, one of our Executive Vice Presidents & Partners as well as Managing Director of COMMUNICATE by PEMANDU.

This workshop covered:

Module 1: Critical Thinking to Solve Problems
How using the right tools for problem-solving can help you critically evaluate information and address real organisational issues.

Module 2: Getting the Storyline Right
Why structuring the right storyline ensures credibility and helps you deliver impact to capture the attention of decision-makers.

Module 3: Presenting What’s Needed to Get the Decisions You Want
How a clear, concise structure can help to bring the work to life through visual presentation. This session includes a “Gallery Walk” where participants will showcase what they’ve done during the workshop.

 

Want to get updates on future workshops by Learning Academy? Follow us on Facebook and LinkedIn!

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Giving students the tools to experiment

By Tengku Azian Shahriman, Executive Vice President & Partner of PEMANDU Associates

“WHAT is your name?” I asked. “Muhammad,” whispered the young boy wearing a jubah, who was representing his tahfiz school at the recent Young Innovators Challenge. When I asked him to tell me more about his project, Muhammad began to shyly describe the security device he and his team mates developed to protect his school from intruders. However, as he continued to explain to me the intricacies of the system, he couldn’t hide his enthusiasm for the project as his face grew visibly more animated and his voice became more confident. His excitement for the project was both endearing and contagious, and I was eager to see the other innovations on offer.

I didn’t have to look far. In the next booth, Usha was already a clear winner as the project lead of another security system. I listened in rapt attention as she went into detail on the sophisticated security device her team developed specifically for gated communities. Her team’s security device would enable visitors to be tracked from the point of entry at the guard house until they exit. The choice of a gated community as a focus reflected the demographics of her school’s student body, which she added was lucky to be able to enjoy coding, robotics and programming lessons at private learning centres as an after-school activity.

One encouraging shift I noticed was that girls are no longer strangers in science competitions. Speaking to a petite innovator who confidently explained to me the details of her electronic flag raising device in perfect English, I thought perhaps years of efforts to encourage young women to pursue their interests in science have finally paid off. This self-assured young lady also shared with me how technology has made the process of learning more efficient, fun and intuitive, declaring she learned to speak English and Korean, thanks to the internet.

Not being very scientifically minded, I was impressed that she and her two team mates enjoyed coding and programming as hobbies, but I was disheartened to hear that they cannot pursue their interest much further as science is not offered after Form Three in their school.

The challenge held earlier was refreshing because it was inclusive and diverse, bringing more than 200 students from 22 schools in Selangor ranging from national schools, national religious schools, international schools, vernacular schools and tahfiz schools together to celebrate their creativity and creations. The excitement in the air was palpable, generated by students who had a keen curiosity for innovation with many of them seizing the opportunity to experiment and invent without being boxed in by rigid curriculum and learning methods.

Ironically, these young inventors were given the space to explore and innovate simply because their teachers didn’t know enough about coding and therefore couldn’t “instruct” or “direct” their students. This is not a criticism of the teachers, and indeed they were very supportive of their students. While coding is taught (under the Asas Sains Komputer and Reka Bentuk & Teknologi subjects) in schools, teachers find it a challenge to catch up with technology which changes at a pace that few can keep up with. To prepare for the Young Innovators Challenge, the students and teachers were supported by the secretariat, Chumbaka, which offers coding, programming and STEM programmes at their centres, and by the students of the engineering faculty at Universiti Teknologi Mara (UiTM) in Shah Alam.

Students taking part in the Young Innovators Challenge. (Source: The Star)

When we read countless articles on Malaysia not being able to move up the value chain in manufacturing or that we are still stuck in IR3.0 while the world is accelerating towards IR4.0, we must look for answers to this conundrum.

The answers lie with our young generation, whether they are in vernacular schools or national schools. Being young, they are not able to suppress their natural curiosity to learn and explore. The Government and teachers can stimulate learning by giving them the tools and space to experiment and innovate. These tools can be inexpensive, such as using open-source embedded systems and software. Teachers should also feel comfortable stepping back and be facilitators and not “teach” a prescribed curriculum to students. It is no wonder when I learned that the Education Ministry has introduced coding in schools, I cannot help but fear if the rigidity of the teaching and learning methods or curriculum that characterise our national schools will curb the students’ inquisitiveness and steal their enthusiasm. My mind also wonders about the petite young budding scientist I spoke to and whether her interest in STEM, clearly ignited by this competition, will be sustained or just simply fade away after Form Three when there is no science stream in her school.

Another thing that struck me about the challenge is that we can use a common interest to bring all Malaysians of various demographic groups, race and religion to engage and speak to each other, in a common language of coding. This diversity, from the varied participation of schools, the organising committee and the panel of judges, should be celebrated.

I urge the Government, the Education Ministry and the Academy of Sciences Malaysia to provide stronger collective support to offerings of alternative approaches to the teaching and learning of STEM and technology, if indeed we are to produce innovators and scientists of the future.

The challenge is an annual programme that aims to catalyse maker movement in secondary schools. It has been held yearly since 2013 and has so far involved more than 5,000 students. This year, the state-level competition for Selangor was hosted by UiTM Shah Alam under the sponsorship of Yayasan Sime Darby and Malaysian Technology Development Corporation with Chumbaka as the competition secretariat.

 

This article was also published in the Star on 1 Dec 2019. Read it here.