Prasarana Berhad is a major organisation with many subsidiaries and departments working in silo and this has resulted in chronic strategic misalignment and miscommunication. To combat this, a TMO was set up and its mandate is to steer, coordinate, oversee and assist with the implementation of the Group’s key transformation initiatives. However, it may have lacked resources, capacity and capability to fully fulfil its mandate.

In response to that, PEMANDU was approached to advise on enhancing its project management framework, build capacity and capabilities and develop annual business plans, tools and dashboard to support its transformation agenda.